FAQs
What’s the best way to get to the conference and careers fair venue?
For those attending in person, Quantum Australia 2023 will be held at Sheraton Grand Sydney Hyde Park, located at 161 Elizabeth St, Sydney in the heart of Sydney's CBD. Getting there:
Via Airport - Sydney Airport Distance from Sheraton Grand Sydney Hyde Park: 12 KM
Nearest Bus Stop: Hyde Park, Park St, Stand C
Nearest Train Station: St James Station
Nearby Parking Station: Wilson Parking, 227 Elizabeth St, Sydney. Alternatively, there is street parking available near the hotel or limited parking also available at the hotel from $19 for 1 hour.
You can find more public transport and parking options on the hotel’s website or get directions below.
View on Apple Maps // View on Google Maps
What if I can no longer attend in person?
Please refer to our ticket terms and conditions on cancellations and contact us at info.sqa@sydney.edu.au.
Can I bring a colleague on the day?
Due to the high demand for in-person tickets, we are now at capacity at Sheraton on the Park and cannot accommodate any further in-person registrations. However, online tickets are available.
As an in-person attendee do I have access to the livestream or recorded content?
Yes! Quantum Australia is a hybrid event and will also be live-streamed through the live.quantum-australia.com platform.
In-person attendees can also access live.quantum-australia.com to view live streams or content on demand, engage with online attendees, and visit over 20 online exhibition booths.
What if I miss a session?
All recorded presentations and panels will be available on-demand on live.quantum-australia.com to registered in-person and online Quantum Australia attendees. Recorded sessions will be uploaded within 48 hours of live sessions and can be accessed until 27 April 2023.
How do I use the online platform?
See the How to Guide for details on how to interact with the program and other attendees. It also has details on how you can update your profile or hide your details from the online attendee list.
How can I view and vote for research posters?
Research posters will be on display in the PsiQuantum poster room on-site, adjacent to the main plenary room. You can vote for your favourite poster to go in the running to win the People’s Choice Award by scanning the QR Code on display in the poster room.
Can I message other delegates and exhibitors on the virtual platform ahead of the conference?
Conference attendees can now view over 20 online exhibitor booths and a full conference attendee list including both in-person and virtual attendees. You can leave a message with another delegate or the experts listed on the online exhibitor booths. Just be aware that some might may not be active on the platform before the event on 21-23 February. Please note careers fair only delegates are not listed on the attendee list on the online platform.
Can I update my profile or hide my details from the online attendee list?
Yes, please refer to the How to Guide. Please note careers fair only attendees details are not listed on the online platform.
How do I provide feedback on Quantum Australia?
We value the community’s feedback on how we can improve Quantum Australia and the experience for all involved. A post-event survey will be sent to all delegates via email or you can also visit sydneyquantum.org/events to have your say.
Virtual Platform Troubleshooting
Having trouble logging in to the virtual platform?
Both in-person and online attendees have access to the Quantum Australia virtual platform. Please ensure you log in using the email address supplied on registration.
Email us at info.sqa@sydney.edu.au if you are experiencing any log in issues.
Why can’t I view live.quantum-australia.com properly?
If you are experiencing issues, you can troubleshoot using the below suggestions.
Browser recommendations
For best results using the platform we recommend opening the platform in one of the following internet browsers: Chrome, Safari, Firefox or Edge.
Check that you have enabled pop-ups in your browser
This means you won't miss a notification asking whether you want to resize your video into a smaller window. This allows you to keep viewing and listening while engaging with other functionality such as asking questions in Q&A or connecting with fellow participants.
The live stream stops and I see the spinner
Fluctuations in your internet connection can pause the live stream to buffer. Don't worry. The live stream will continue as soon as your device gets a more stable connection. The live stream should auto start.
I have refreshed the live stream, but the video player keeps spinning.
There might be several factors that may affect the buffering, such as:
- The number of devices connected to your wi-fi network.
- The speed of your internet. Again, it is ideal to have at least 5mbps. Check your internet speed using https://www.speedtest.net. You need at least 5mbps to get the full experience.
- Your distance from the router. Try using your device near the wi-fi router. For technical support, please email support@crowdcomms.com.au
For all other queries, please email info.sqa@sydney.edu.au.
How do I provide feedback on Quantum Australia?
We value the community’s feedback on how we can improve Quantum Australia and the experience for all involved. A post-event survey. You are also welcome to send us an email at info.sqa@sydney.edu.au.